Elite Action Games
Privacy Policy
Elite Action Games., hereinafter referred as “EAG”, “We”, “Us”. We Thank you for playing our games. Your privacy is most significant to us, and we deem it as our duty to care for it seriously; therefore, we conduct our business in compliance with applicable laws on data privacy protection and data security. We hope the policy outlined below will help you understand what data EAG may collect, how EAG uses and safeguards that data and with whom we may share it. We at EAG publish games on the iOS, Android, Windows, Facebook Gameroom and Mac platforms. EAG is committed to respect the privacy of all visitors/users of it games.
Consent to Policy
By installing and using the application, you consent to this Privacy Policy and the collection, use, and sharing of the personal data described in this Policy. If you do not agree, do not install the application or use the application. If you are under the age of 16, you will not be able to use the applications and services.
Scope of Policy
The scope of this Privacy Policy is limited to the personal data collected by you using our applications and services. This application may contain links to external sites. Clicking on a third-party link will redirect you to that site. Please note that we have no control and responsibility for the content and Privacy Policies of third-party sites or services.
Information and Data we collect from you
We collect and process the following personal data and information when you using our applications and services:
Data automatically collected from applications
Your device type and model, manufacturer, operating system platform and version, general location (region, country, city, etc), application version, start and end of advertisement browsing, gameplay status (stage start, end, and operation information). IP address and Advertising ID (if you use Apple devices, IDFA / if you use Android devices, AAID)
Information you provide when contacting us
Contact information such as your name and email address, and any other information we need to provide support.
Data obtained from advertising partners
We may obtain personal information about you from third-party advertising partners, depending on the permission you give to the partner.
Collecting of special categories of personal data
We do not knowingly collect any special categories of personal data (personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person's sex life or sexual orientation) or personal data relating to criminal convictions and offenses or related security measures when providing applications and services.
Collection Of Personal / Non-personal Information
Data you provide us
Contact information (such as name and email address through which you have logged in)
Your messages to the Service (such as chat logs etc.)
Whichever you have disclosed through support mail
Data we collect automatically
Data about your account and game progress
Your IP address and mobile device identifiers (such as your device ID, advertising ID, MAC address)
Data about your device, such as device name and operating system, browser type and language
Data we collect with cookies and similar technologies (see more below)
Data about your use of the Service, such as gameplay data and your interactions with other players inside the Service
In all cases, we also create a Unique ID and Encrypted ID for you when you use the Service.
Data we collect from our partners
Data we receive if you link a third-party tool with the Service (such as Facebook, Google etc.)
Data from platforms that the games run on (such as to verify payment)
- Data for advertising and analytics purposes, so we can provide you a better Service
Why we collect Personal / Non-Personal Information
To make the Service work
To perform the contract, we process data necessary to
Create accounts and allow you to play our games and use our Service
Verify and confirm payments
Provide and deliver the products and services you request
To make the Service more suitable for our players
To provide a great Service to our players, we have a legitimate interest to collect and process necessary data to
Develop and improve the Service and player experience
Update and develop player profiles
Manage our relationship with you
Provide social features as part of the Service
Respond to your comments and questions and provide player support
Enable you to communicate with other players
To show personalized advertisements
To show you personalized advertisements in the Service as well as in other websites and services we have a legitimate interest to process necessary data to
Track the content you access in connection with the Service and your online behavior
Deliver, target and improve our advertising and the Service
To keep the Service safe and fair
Ensuring a level playing field in the Service is a top priority for us. In order to keep the Service and its social features safe and fair, to fight fraud and ensure acceptable use otherwise, we have a legitimate interest to process necessary data to
Analyze and monitor use of the Service and its social features
Moderate chats either automatically or manually
Take action against fraudulent or misbehaving players
To analyze, profile, and segment
In all of the above cases and purposes, we may analyze, profile and segment all collected data.
With your consent
With your consent, we may process your data for explicit additional purposes.
Purpose and Legal Basis for use of Information
How we use your information
We collect and use your data and information for the following purposes.
Provision and improvement of game services
We use your personal data to distribute applications and provide gaming services and improve our services. In order to properly provide game services, it is necessary to collect records and use information such as game progress. We use your information to analyze your personal data and to correct game glitches, improve stability, and develop new services to provide you with a better experience. We also use the information when sending notifications, including app updates, support, and management messages
Security
We use your information to enhance the security and security of our services. We use the information to monitor suspicious and unexpected use, keep our services secure and stable, and send you notifications, such as security alerts. We also use your information to identify and prevent fraud in advertising campaigns.
Advertising display and promotion
We use your information to display ads for our games in applications released by other providers and to display third-party advertisements in our games. While you are playing our games, we may display advertisements for our other games. We use your personal data to understand your preferences and display better ads. We also use your personal data to contact you about promotions, events, and other news about the services we or our partners offer.
Providing customer support
We use your personal data to respond to your inquiries and provide customer support.
Legal obligation
We use your information where necessary to comply with our legal obligations.
Legal basis
We collect and use personal data of users subject to GDPR or the equivalents on the following legal basis:
Performance of contractual obligations
You must use your information to fulfill your obligations under your contract (to provide the services you request, improve our services, and provide customer support).
Consent
You have provided us with your consent to use personal data and information for specific purposes. This applies to information displayed within the application that is personalized to your preferences and to which information is shared with advertising partners for that purpose. This consent can be withdrawn at any time.
Legal obligations
We collect and process your personal data where necessary to comply with the legal obligations we follow.
Legitimate interests
If (1) or (2) or (3) does not apply, we need to use your personal data for our legitimate interests or for legitimate interests pursued by third parties. We use your personal data to analyze, track and prevent fraud, notify, cross-promote and advertise to provide you with free or low-cost services, improve our services and improve your data Special attention can be paid to the right to protection.
Sharing your Information
We may share the information with partners for the purposes described above. The privacy policies of each partner are listed in the "Partner List" section. We may disclose your information in response to the law, legal process, lawsuits, and the demands of public and governmental authorities inside and outside your country of residence. We may disclose your information to public authorities if we believe necessary to protect and challenge the legal rights of us, our customers and partners, and to exercise our legal rights in accordance with relevant laws. We will not notify you of such disclosures unless required by law.
Partner list
We may share your information with the following partners to improve our app and provide more tailored advertising. We may receive your personal data from advertising partners.
Google : https://policies.google.com/privacy
Firebase : https://firebase.google.com/support/privacy
Unity : https://unity3d.com/legal/privacy-policy
Facebook : https://www.facebook.com/privacy/explanation
AppLovin : https://www.applovin.com/privacy
Security of Personal Information
In order to prevent the loss, destruction, falsification, damage, leakage, etc. of personal information, we will introduce an appropriate and reasonable level of security measures to protect personal information. When outsourcing the handling of personal information, we strongly urge you to comply with applicable personal information protection laws and work to maintain the confidentiality of information. We always make every effort to protect your personal information, but we do not guarantee or represent that your information is fully protected.
Rights of users under GDPR or the Equivalents
If you are under GDPR or the equivalents, you have the following rights regarding the processing of personal data: When you exercise the following rights, you can send a request to the contacts listed in the "Contacts" section. We may ask you to provide certain information in order to identify and correct your data.
Right to withdraw consent
You have the right to withdraw your consent at any time in accordance with Article 7(3), paragraph 3 of the GDPR. If you wish to withdraw your consent, please contact us at the address specified in this policy to withdraw your consent. The withdrawal of this consent cannot affect the legality of the treatment based on the consent before the withdrawal. If you withdraw your consent, you will not be able to continue using the applications and services.
Right of access and rectification
You have the right to receive confirmation as to whether or not personal data concerning him or her are being processed, and, where that is the case, access to the personal data in accordance with Article 15 of the GDPR. You also have the right to obtain from us without undue delay the rectification of inaccurate personal data concerning you in accordance with Article 16 of the GDPR.
Right of erasure and restriction of processing
In accordance with Article 17 of the GDPR, you shall have the right to obtain from us the erasure of personal data concerning you without undue delay. You also have the right to restrict the handling of personal data in accordance with Article 18 of the GDPR. However, if your personal data is legitimately used to provide our services and for other purposes, we may reject your request or ask you to postpone the response.
Right to data portability
In accordance with Article 20 of the GDPR, you shall have the right to receive the personal data which you have provided to us, in a structured, commonly used, and machine-readable format and have the right to transmit those data to another controller without hindrance from us to which the personal data have been provided. And you have the right to have the personal data transmitted directly from us to another, where technically feasible.
Right to object
In accordance with Article 21 of the GDPR, you shall have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you.
Right to lodge a complaint with a supervisory authority
In accordance with Article 77 of the GDPR, without prejudice to any other administrative or judicial remedy, you shall have the right to lodge a complaint with a supervisory authority, in particular in the Member State of his or her habitual residence, place of work, or place of the alleged infringement if you considers that the processing of personal data relating to you infringes this Regulation.
International Data Transferring of your Personal Data
We may transfer and process your personal data from your country or region of residence to Pakistan and other countries around the world. We may share your information with international organizations as partners. Please note that these countries and jurisdictions may not have the same data protection laws as your country.
Data Retention Period
We will retain your information for as long as necessary to provide the Service unless required by law or unless we accept your request to delete the information. We will retain and use your information for as long as we need it to comply with our legal obligations.
Children's Personal Information Policy
This application and service are not available to users under 16 years of age. However, we cannot determine if the personal information sent is for persons under 16 years of age. We do not knowingly collect personal information from anyone under the age of 16.
Legal Uses
We may use your data as required or permitted by any applicable law. As a specific example, if you live in the European Union, this would include for the purpose of providing VAT invoices where we are required to do so by law or where requested by you.
Updates to this Privacy Statement
EAG may update this policy from time to time, so please review it frequently. Your continued use of our products means you accept the changes.
Contact
Email: eliteactiongames@gmail.com